At VisiBlitz, we strive to ensure complete satisfaction with every purchase you make through our platform. However, we understand that there may be instances where you may need to request a refund. Please review our refund policy below for clarity on how refunds are processed:
1. Eligibility for Refund:
Refunds may be granted under the following circumstances:
- The purchased service was not delivered as described.
- The purchased service does not meet the quality standards outlined on our platform.
- The order was canceled by VisiBlitz due to unforeseen circumstances or violations of our terms of service.
2. Refund Process:
To request a refund, please contact our customer support team within 7 days of the purchase date. You can reach us via [email protected].
Please provide details of your order and the reason for requesting a refund. Our team will review your request and respond to you promptly.
Refunds will be issued back to the original payment method used for the purchase. Please allow 14 days for the refund to be processed and reflected in your account.
3. Dispute Resolution:
In the event of a dispute regarding a refund request, VisiBlitz reserves the right to investigate the matter thoroughly and make a final determination based on the circumstances.
Our decision regarding refund eligibility is final and binding.
4. Contact Us:
If you have any questions or concerns about our refund policy, please don’t hesitate to contact our customer support team. We’re here to assist you and ensure a seamless experience with VisiBlitz.
Thank you for choosing VisiBlitz. We appreciate your trust in our platform, and we’re committed to providing you with exceptional service every step of the way.